Now more than ever, we rely on technology to run our businesses and our lives. When the "Internet goes down," most businesses come to a standstill until they are back online, costing thousands in lost productivity and sales. A perfect example would be the AT&T outage that happened a few weeks ago, when an estimated...
Leaders often struggle with holding their team accountable. During our research for the book "Powerscore," we discovered that only 8% of leaders excel at accountability. A significant reason for this shortfall is that incorrect accountability practices complicate matters for everyone involved. Consider this...
John DiJulius, a successful entrepreneur and renowned customer experience expert, does not engage in price wars. He competes in "experience wars," where the quality of customer service is so outstanding that customers disregard the costs involved. For years, DiJulius has been a prominent figure in these...
The initial reaction when you suspect your computer or network has been compromised is to panic. However, if your network has been breached, what you do next can make the difference between the incident being a minor inconvenience and being a devastating disaster that brings legal trouble and huge fines, and halts your...
Horror stories of people getting scammed out of hundreds or even thousands of dollars aren't in short supply. As we scroll through the news app from the comfort of our couch, reading these accounts of how a stupid so-and-so opened an obviously suspicious attachment and a hacker drained their bank account, it's easy to...
One ordinary day, a small business in Nevada faced a staggering loss of $43,000 due to a meticulously crafted spear phishing attack. This incident serves as a stark reminder of the sophisticated dangers lurking within our inboxes. The email at the heart of this debacle was ingeniously convincing, lacking any of the...
The digital landscape is always changing, with new technologies and tools constantly revolutionizing how you do business. Advances in areas like cybersecurity and artificial intelligence (AI) are giving business owners access to capabilities that were previously out of reach. Digital transformation offers...
If you're a business owner in this advanced digital age, it's safe to say that AI is here to stay. With Google's recent AI model expansion, day-to-day business operations will soon feature even more AI tools. As Google describes its latest move, it's fairly clear how essential Gemini could be to businesses....
Safeguarding your business's data is a constant challenge. Regarding data security, it's easy to focus on keeping hackers out of your operation's sensitive information or protecting trade secrets. However, relying on this approach alone won't fully protect you. Data encryption standards are ideal for business...
To help make this collaboration seamless, Google has made some key additions to its Google Workspace platform in recent months. One example is a Google Docs update that gives you easier access to the platform's smart chip technology. What are smart chips? How can they help your business? Read on to learn more...
Right now, your small business faces substantial risk from cyberattacks. If you want to remain vigilant, you'll need to take several steps toward protecting your valuable networks, reducing the risk of a catastrophic data breach. One approach is network segmentation: enhancing small business cybersecurity through...
Few things like mobile smartphones and tablets have revolutionized how your small business operates. Of course, increased convenience and productivity come at a price. There's a caveat to enjoying robust mobile security for small businesses: managing risks in a mobile-first world needs to be all-encompassing....
Urgent And Critical Protections Every Business Must Have Now To Protect Themselves